How to order?
Please see the details on How To Order page.
How to choose the size?
There shows Size Chart on the product detail page, please check it. If you want a standard fitting please choose size as your measurement, if you want a loose-fitting please choose a larger one.
What are the shipping options?
There are two shipping methods for now: Standard shipping and Expedited shipping, they'll show on the "shipping" page.
What type fabric are these clothes made of?
The main material of our product is Cotton, including Cotton, Cotton blend, Cotton linen, Cotton Denim, Velvet, Corduroy, etc. for the manufacture of different patterns and styles. Please check more info on product detail page.
When will I receive my order?
Normally, your order will be processed in 1-5 business days, and it takes 6-12 business days to ship to you by Standard shipping, and 5-8 business days by Expedited shipping. You can check the shipping fee details on the Shipping & Delivery page.
What is the return policy?
Please check the Return Policy.
How do I make changes to an order I've already placed?
Please kindly email us your request here: support@chicif.com. But we're very sorry that we couldn't change anything once your order is shipped, so please contact us to exchange when you receive your package.
What do I do if I never received my order?
We'll email you the tracking number when your order shipped. Please check your mailbox for mails from support@chicif.com. If you couldn't find it, please kindly email us here for your order shipping information: support@chicif.com.
What do I do if I received a defective order?
Please kindly email the pictures of the item and your package here: support@chicif.com. We'll reissue your package once confirmed with our warehouse.
How do I contact your company if my question isn't answered here?
Please kindly email us here: support@chicif.com. We'll reply you within 12 hours.